We understand that despite our quality check-ups, it can sometimes happen that a piece of jewelry arrives broken or that a defect occurs while wearing the piece. We believe in providing our customers with high-quality, long-lasting jewelry, and that's why we offer a 6-month warranty from the date of purchase. If any damage to the material or workmanship of the jewelry occurs within this time, we will take care of the repair or replacement of your product. Please note that our warranty does not cover lost items, scratches that come with normal wear and tear, or damage resulting from improper use.
We also offer a 3-month warranty on our gold vermeil plating. Within this period, we offer a free plating service. After 3 months, we offer replating for a reasonable fee. We are confident in the quality of our products and want our customers to be completely satisfied with their purchase. If you have any issues or questions about our warranty, please feel free to contact us.